Still no XFinity service. I have to say the lack of customer service is probably one of worse experience ever. I’ve tried both the human call center and the online chat support. It’s as if there are three different server computers trying to keep track of the service work orders and none of them communicate with each other.
The chat “canned responses” damn near drove me nuts. You type a question and the response would be so generic it didn’t get you closer to resolving the issue. A waste of time for responding.
I was supposed to have service completed yesterday. I waited all day for this to happen and they never showed up. Tonight I left another email stating my concern, a little more on the pissed off side. A few hours later I received a call from their Sacramento ground crew confirming they would be out Tuesday to resolve the cable signal loss issue.
When I first setup our internet with AT&T it seemed to be a good deal. The cost versus performances was reasonable but over the years it seemed that the service was getting slower even though I had a guaranteed bandwidth of 12MB’s. Another weird situation was with my email authenticating with the various domain names I own. I’d get weird errors about not being able to authenticate my account credentials.
So… today I’m switch over to a service I left many years ago Comcast. They have since changed the service name to Xfinity but it’s the same company. I’ll be using the Motorola SB6141 and the Apple Airport Extreme revision 6. This will be the first time I will not be renting the providers equipment, I wanted a dedicated modem instead of the “all-in-one” solutions.
Waiting for the Xfinity tech to come by and connect my cable lines…
EDIT: technician came by and hooked up the cable. Still no signal! It turns out there is a break in signal between the street box and our home. Next step, underground crew..
Just got my car from the dealership for a Saturn ION recall, pulled into a gas station and the damn car won’t start. Now I’m waiting for a tow back to the dealership. A whole morning lost..
EDIT: Bumpy ride back into town..
EDIT: It turns out that the battery was not holding a charge. I guess this is a reasonable condition since the car was sitting in front of the house for so many months before I took it in for the recall repair.
Wifey and I went shopping for Baby J tonight and the store clerk heard me mentioned getting some Beignets and said that Cafe Du Monde was just down the street. We naturally had to go check it out. We have never been to New Orleans without getting our favorite pastry.
Well… It’s been awhile since I entered into this blog. The last time was when we were at NOLA. I’m going almost full out on video and photography gear. I tried to take along more but it either wouldn’t fit in my bag or would cause me to exceed the allowed weight limit.
I’m going to try and use my Tamrac roller bag as a carry on. Hopefully I won’t get any flack on its size. As a backup I’m bringing another roller bag that is certainly carry on legal but won’t be able to bring my HVX200.
I just checked my previous blog and it is exactly one month ago! I need to be more active with this blog or it’s useless.
We took the first flight out of New Orleans Luis Armstrong airport. It turns out there were a lot of folks with the same idea. I guess they are trying to beat the Memorial Day weekend travel rush. My wifey Lorraine took this photo as we headed back to the West Coast.
I’ll probably be posting a lot of “update” photos as I get them in…
We are at the Corbin home spending our last day in NOLA with our grandson Baby Josol. I totally dig their new home. It’s on the outskirts of the hustle and bustle of the city life but only a few miles to get right back in the mix.
Today was the first time that I was really able to see Baby Josol’s eyes. After one of his feedings he kept them open until we had finished our BBQ dinner.
