Still no XFinity service. I have to say the lack of customer service is probably one of worse experience ever. I’ve tried both the human call center and the online chat support. It’s as if there are three different server computers trying to keep track of the service work orders and none of them communicate with each other. 

The chat “canned responses” damn near drove me nuts. You type a question and the response would be so generic it didn’t get you closer to resolving the issue. A waste of time for responding. 

I was supposed to have service completed yesterday. I waited all day for this to happen and they never showed up. Tonight I left another email stating my concern, a little more on the pissed off side. A few hours later I received a call from their Sacramento ground crew confirming they would be out Tuesday to resolve the cable signal loss issue.