All posts by Cebu

Comcast XFinity Service Sucks!!

Still no XFinity service. I have to say the lack of customer service is probably one of worse experience ever. I’ve tried both the human call center and the online chat support. It’s as if there are three different server computers trying to keep track of the service work orders and none of them communicate with each other. 

The chat “canned responses” damn near drove me nuts. You type a question and the response would be so generic it didn’t get you closer to resolving the issue. A waste of time for responding. 

I was supposed to have service completed yesterday. I waited all day for this to happen and they never showed up. Tonight I left another email stating my concern, a little more on the pissed off side. A few hours later I received a call from their Sacramento ground crew confirming they would be out Tuesday to resolve the cable signal loss issue. 

Need for speed…

When I first setup our internet with AT&T it seemed to be a good deal. The cost versus performances was reasonable but over the years it seemed that the service was getting slower even though I had a guaranteed bandwidth of 12MB’s. Another weird situation was with my email authenticating with the various domain names I own. I’d get weird errors about not being able to authenticate my account credentials.

So… today I’m switch over to a service I left many years ago Comcast. They have since changed the service name to Xfinity but it’s the same company. I’ll be using the Motorola SB6141 and the Apple Airport Extreme revision 6. This will be the first time I will not be renting the providers equipment, I wanted a dedicated modem instead of the “all-in-one” solutions.

Waiting for the Xfinity tech to come by and connect my cable lines…

IMG_6555EDIT: technician came by and hooked up the cable. Still no signal! It turns out there is a break in signal between the street box and our home. Next step, underground crew..

 

 

This sucks…

Just got my car from the dealership for a Saturn ION recall, pulled into a gas station and the damn car won’t start. Now I’m waiting for a tow back to the dealership. A whole morning lost..

IMG_6527EDIT: Bumpy ride back into town..
EDIT: It turns out that the battery was not holding a charge. I guess this is a reasonable condition since the car was sitting in front of the house for so many months before I took it in for the recall repair.

Back to the West Coast..

We took off heck of early this morning for the airport. The goal was to beat the Essence festival goers to the airport.  Tough to say goodbye to our New Orleans family, especially Baby J. I know we’ll be back but nevertheless it’s not a good feeling. I’m am super glad that Mal & Patrick let me take a lot of photos and videos.

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Baby J First July 4th!

This morning we all woke up early to do a photo session at the City Park grounds. Lorraine and I had scoped out a few areas the day before. We were able to get some awesome photos and Baby J did really well as he slept through the whole time there. Even after we finished the photo-shoot and had some beignets at the cafe he was sound asleep.

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Even after we finished the photo-shoot and had some beignets at the cafe he was sound asleep!

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We had an easy night for dinner, picked up a couple pizzas from the local Pepperoni Rays.

Yup, wifey made a pot of rice to go with the pizzas and chicken wings..

 

 

 

 

 

Cafe Du Monde…

Wifey and I went shopping for Baby J tonight and the store clerk heard me mentioned getting some Beignets and said that Cafe Du Monde was just down the street. We naturally had to go check it out. We have never been to New Orleans without getting our favorite pastry.